Abbott Laboratories - ACI Worldwide (EMEA) Ltd - Aero Inventory (UK) Limited - Aesica Queenborough Ltd - American Airlines - Arriva Plc - Arthur J Gallagher (UK) Ltd - Attenda UK Limited - Bayer Schering Pharma - Boehringer Ingelheim - Bristol-Myers Squibb - BRE - BSI Group - Buck Consultants - Camelot - Carphone Warehouse - Chevron Texaco - Chiltern Railways - CIPFA - Citizens Advice - Computacenter - CPW Broadband Services - Davenport Lyons - Dentsply Limited - Dermalogica - DTZ Debenham Tie Leung - EDO MBM Technology - EEF - EMCOR Group (UK) - Explore Worldwide - Fiserv (Europe) Limited - Fishburn Hedges - Fortis Bank - GEFCO - General Dynamics - Giesecke & Devrient - Goodrich Power Systems - Harper Collins - HBG Construction - House of Commons - HTSPE Limited - ICI Paints - IG Index - Investment Property Databank - IPF - Intellect UK - Jaeger - J D Wetherspoon - KLM Ground Services - Lane Clark & Peacock - Le Crossing - Linder Schmidlin - London Waste - Mace Limited - Mediaedge:cia - Minc Property - Mortgage Express - Morton Michel - Neopost - Nielsen Media Research - Penspen Limited - Pilat Europe Ltd - Polo Ralph Lauren - Premier Foods - REL Field Marketing - Resolute Management Services - Room Solutions - Royal Albert Hall - R Swain & Sons Limited - Schering Health Care - Seiko - Steamship Insurance - Steria - St James' Place Capital - Syzygy - Thames Valley Housing Association - The London Deanery - The Orion Publishing Group - Thresher Group - Tietoenator - Toshiba Tec - UK Film Council - Venson - Abbott Laboratories - ACI Worldwide (EMEA) Ltd - Aero Inventory (UK) Limited - Aesica Queenborough Ltd - American Airlines - Arriva Plc - Arthur J Gallagher (UK) Ltd - Attenda UK Limited - Bayer Schering Pharma - Boehringer Ingelheim - Bristol-Myers Squibb - BRE - BSI Group - Buck Consultants - Camelot - Carphone Warehouse - Chevron Texaco - Chiltern Railways - CIPFA - Citizens Advice - Computacenter - CPW Broadband Services - Davenport Lyons - Dentsply Limited - Dermalogica - DTZ Debenham Tie Leung - EDO MBM Technology - EEF - EMCOR Group (UK) - Explore Worldwide - Fiserv (Europe) Limited - Fishburn Hedges - Fortis Bank - GEFCO - General Dynamics - Giesecke & Devrient - Goodrich Power Systems - Harper Collins - HBG Construction - House of Commons - HTSPE Limited - ICI Paints - IG Index - Investment Property Databank - IPF - Intellect UK - Jaeger - J D Wetherspoon - KLM Ground Services - Lane Clark & Peacock - Le Crossing - Linder Schmidlin - London Waste - Mace Limited - Mediaedge:cia - Minc Property - Mortgage Express - Morton Michel - Neopost - Nielsen Media Research - Penspen Limited - Pilat Europe Ltd - Polo Ralph Lauren - Premier Foods - REL Field Marketing - Resolute Management Services - Room Solutions - Royal Albert Hall - R Swain & Sons Limited - Schering Health Care - Seiko - Steamship Insurance - Steria - St James' Place Capital - Syzygy - Thames Valley Housing Association - The London Deanery - The Orion Publishing Group - Thresher Group - Tietoenator - Toshiba Tec - UK Film Council - Venson

2008 Open Course Schedule

TRAINING TOPICS

Jan

Feb

Mar

Apr

May

June

July

Aug

Sept

Oct

Nov

Dec

Appraisal Interviewing / Performance Management

3/4

1/2

14/15

1/2

Assertiveness for Beginners

21/22

3/4

8/9

1/2

1/2

5/6

Business Proposals - How to Write One

5/6

3/4

10/11

Coaching Skills

25/26

27/28

1/2

22/23

Conflict Management

6/7

8/9

8/9

1/2

Creative Problem Solving

28/29

1/2

3/4

1/2

Customer Service - Front Line Skills

19/20

9/10

8/9

Customer Service - Handling Telephone Calls

2/3

3/4

26/27

Empowerment and Delegation

25

7

16

24

Exercise Your Mind

7/8

26/27

22/23

Facilitation Skills

27/28

9/10

4/5

Influencing and Persuading

4/5

9/10

23/24

4/5

20/21

1/2

Interpersonal Skills

23/24

5/6

12/13

3/4

4/5

3/4

Leadership for New Managers

11/12

9/10

4/5

4/5

20/21

3/4

Listening Skills

3

16

23

22

Management Skills

11/12

7/8

14/15

7/8

10/11

3/4

Managing Meetings

2

16

26

23

Negotiation Skills - Advanced

27/28

4/5

27/28

3/4

Negotiation Skills - Beginners

18/19

12/13

7/8

10/11

10/11

People Problems

14

13

22

Presentation Skills - Advanced

28/29

10/11

19/20

7/8

27/28

1/2

Presentation Skills - Foundation

30/31

17/18

14/15

11/12

9/10

4/5

15/16

6/7

8/9

Project Management

30/31

3/4

9/10

17/18

12/13

Secretarial - Personal Effectiveness

17/18

16/17

6/7

22/23

Selection Interviewing

14/15

26/27

22/23

Stress Management

7

16

6

14

Supervisory Skills

25/26

28/29

14/15

15/16

12/13

Teams - Leading and Building

10/11

19/20

6/7

22/23

Time Management

15

7

22

23

11

19

17

12

Train the Trainer

20/21

22/23

15/16

8/9

Writing - Business Writing Skills

21/22

21/22

14/15

13/14

10/11

Writing - Grammar is Fun

23/24

3/4

2/3

18/19

10/11

SENIOR MANAGEMENT DEVELOPMENT:

Politics - Managing the Dynamics

17/18

2/3

13/14

The Impact of a Senior Manager

3/4

28/29

26/27

22/23

Tools for the Experienced Manager

20/21

27/28

22/23

17/18

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