CPW Broadband Services - Davenport Lyons - Dentsply Limited - Dermalogica - DTZ Debenham Tie Leung - EDO MBM Technology - EEF - EMCOR Group (UK) - Explore Worldwide - Fiserv (Europe) Limited - Fishburn Hedges - Fortis Bank - GEFCO - General Dynamics - Giesecke & Devrient - Goodrich Power Systems - Harper Collins - HBG Construction - House of Commons - HTSPE Limited - ICI Paints - IG Index - Investment Property Databank - IPF - Intellect UK - Jaeger - J D Wetherspoon - KLM Ground Services - Lane Clark & Peacock - Le Crossing - Linder Schmidlin - London Waste - Mace Limited - Mediaedge:cia - Minc Property - Mortgage Express - Morton Michel - Neopost - Nielsen Media Research - Penspen Limited - Pilat Europe Ltd - Polo Ralph Lauren - Premier Foods - REL Field Marketing - Resolute Management Services - Room Solutions - Royal Albert Hall - R Swain & Sons Limited - Schering Health Care - Seiko - Steamship Insurance - Steria - St James' Place Capital - Syzygy - Thames Valley Housing Association - The London Deanery - The Orion Publishing Group - Thresher Group - Tietoenator - Toshiba Tec - UK Film Council - Venson - Abbott Laboratories - ACI Worldwide (EMEA) Ltd - Aero Inventory (UK) Limited - Aesica Queenborough Ltd - American Airlines - Arriva Plc - Arthur J Gallagher (UK) Ltd - Attenda UK Limited - Bayer Schering Pharma - Boehringer Ingelheim - Bristol-Myers Squibb - BRE - BSI Group - Buck Consultants - Camelot - Carphone Warehouse - Chevron Texaco - Chiltern Railways - CIPFA - Citizens Advice - Computacenter - CPW Broadband Services - Davenport Lyons - Dentsply Limited - Dermalogica - DTZ Debenham Tie Leung - EDO MBM Technology - EEF - EMCOR Group (UK) - Explore Worldwide - Fiserv (Europe) Limited - Fishburn Hedges - Fortis Bank - GEFCO - General Dynamics - Giesecke & Devrient - Goodrich Power Systems - Harper Collins - HBG Construction - House of Commons - HTSPE Limited - ICI Paints - IG Index - Investment Property Databank - IPF - Intellect UK - Jaeger - J D Wetherspoon - KLM Ground Services - Lane Clark & Peacock - Le Crossing - Linder Schmidlin - London Waste - Mace Limited - Mediaedge:cia - Minc Property - Mortgage Express - Morton Michel - Neopost - Nielsen Media Research - Penspen Limited - Pilat Europe Ltd - Polo Ralph Lauren - Premier Foods - REL Field Marketing - Resolute Management Services - Room Solutions - Royal Albert Hall - R Swain & Sons Limited - Schering Health Care - Seiko - Steamship Insurance - Steria - St James' Place Capital - Syzygy - Thames Valley Housing Association - The London Deanery - The Orion Publishing Group - Thresher Group - Tietoenator - Toshiba Tec - UK Film Council - Venson - Abbott Laboratories - ACI Worldwide (EMEA) Ltd - Aero Inventory (UK) Limited - Aesica Queenborough Ltd - American Airlines - Arriva Plc - Arthur J Gallagher (UK) Ltd - Attenda UK Limited - Bayer Schering Pharma - Boehringer Ingelheim - Bristol-Myers Squibb - BRE - BSI Group - Buck Consultants - Camelot - Carphone Warehouse - Chevron Texaco - Chiltern Railways - CIPFA - Citizens Advice - Computacenter

2009 Open Course Schedule

TRAINING TOPICS Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Appraisal Interviewing / Performance Management 5/6     1/2     15/16     1/2    
Assertiveness for Beginners 19/20   2/3   7/8   6/7   1/2   2/3  
Business Proposals - How to Write One     4/5       8/9       12/13  
Coaching Skills   2/3     5/6       1/2     22/23
Conflict Management   4/5     7/8       7/8     1/2
Creative Problem Solving 26/27     1/2     6/7     1/2    
Customer Service - Front Line Skills     2/3     1/2     7/8      
Customer Service - Handling Telephone Calls 5/6     8/9       27/28        
Empowerment and Delegation 30   30     3     11     11
Exercise Your Mind       8/9       27/28       22/23
Facilitation Skills   26/27       1/2     3/4      
Influencing and Persuading   4/5   22/23   4/5   3/4   19/20   1/2
Interpersonal Skills 21/22   4/5   11/12   1/2   9/10   4/5  
Leadership for New Managers   9/10   22/23   8/9   3/4   19/20   3/4
Listening Skills 5       5       11     22
Management Skills   9/10   20/21 11/12   1/2   9/10   4/5  
Managing Meetings 6     14       26       23
Negotiation Skills - Advanced   12/13       8/9       26/27   3/4
Negotiation Skills - Beginners   16/17     13/14   8/9   3/4   2/3  
People Problems     30     3     25      
Presentation Skills - Advanced 26/27   9/10   13/14   6/7     26/27   9/10
Presentation Skills - Foundation 28/29   11/12 20/21   16/17   5/6 14/15 5/6   7/8
Project Management 28/29     6/7     8/9   16/17   11/12  
Secretarial - Personal Effectiveness     9/10     16/17   5/6   28/29    
Selection Interviewing       14/15       25/26       22/23
Stress Management   23     15     7     13  
Supervisory Skills   26/27   27/28     13/14     15/16 11/12  
Teams - Leading and Building     16/17   18/19     10/11   12/13    
Time Management   23 16   20   3   25 14   11
Train the Trainer   16/17     18/19       14/15     7/8
Writing - Business Writing Skills 19/20     27/28     13/14     15/16   9/10
Writing - Grammar is Fun 21/22   24/25     25/26     16/17     7/8
SENIOR MANAGEMENT DEVELOPMENT:  
Politics - Managing the Dynamics     24/25     25/26       12/13    
The Impact of a Senior Manager 5/6     8/9       27/28       22/23
Tools for the Experienced Manager   12/13     26/27       16/17   26/27  

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