SYNDICATE TRAINING 2010 COURSE DATES
TRAINING TOPICS
Jan
Feb
Mar
Apr
May
June
July
Aug
Sept
Oct
Nov
Dec
Appraisal Interviewing / Performance Management
11/12
8/9
1/2
4/5
Assertiveness for Beginners
14/15
1/2
6/7
1/2
1/2
1/2
Business Proposals - How to Write One
4/5
28/29
1/2
Coaching Skills
1/2
6/7
1/2
2/3
Conflict Management
4/5
10/11
6/7
2/3
Creative Problem Solving
11/12
8/9
8/9
4/5
Customer Service - Front Line Skills
1/2
1/2
6/7
Customer Service - Handling Telephone Calls
14/15
13/14
2/3
17/18
Empowerment and Delegation
20
30
9
3
2
Exercise Your Mind
13/14
4/5
15/16
Facilitation Skills
8/9
1/2
3/4
Influencing and Persuading
4/5
15/16
3/4
2/3
7/8
6/7
Interpersonal Skills
18/19
4/5
10/11
8/9
13/14
4/5
Leadership for New Managers
8/9
15/16
3/4
2/3
7/8
6/7
Listening Skills
20
12
3
3
Management Skills
11/12
26/27
13/14
12/13
16/17
4/5
Managing Meetings
27
15
6
8
Negotiation Skills - Advanced
11/12
7/8
11/12
9/10
Negotiation Skills - Beginners
15/16
13/14
12/13
16/17
8/9
People Problems
3
9
15
15
Presentation Skills - Advanced
18/19
8/9
17/18
15/16
11/12
9/10
Presentation Skills - Foundation
21/22
11/12
19/20
7/8
4/5
20/21
14/15
13/14
Project Management
21/22
29/30
15/16
20/21
8/9
Secretarial - Personal Effectiveness
9/10
10/11
9/10
14/15
Selection Interviewing
29/30
9/10
15/16
Stress Management
10
12
6
10
Supervisory Skills
15/16
19/20
19/20
18/19
11/12
Teams - Leading and Building
11/12
17/18
9/10
18/19
Time Management
10
10
19
5
15
20
15
Train the Trainer
18/19
20/21
23/24
16/17
Writing - Business Writing Skills
25/26
22/23
22/23
21/22
13/14
Writing - Grammar is Fun
28/29
22/23
21/22
23/24
16/17
SENIOR MANAGEMENT DEVELOPMENT:
Politics - Managing the Dynamics
25/26
23/24
25/26
The Impact of a Senior Manager
25/26
26/27
11/12
13/14
Tools for the Experienced Manager
18/19
20/21
27/28
11/12