Mediaedge:cia - Minc Property - Morton Michel - Neopost - Nielsen Media Research - Nursing & Midwifery Council - OKI Europe - OKI Systems - Origen Financial Services - Penspen Limited - Pilat Europe Ltd - Premier Foods - Radley & Co - REL Field Marketing - Resolute Management Services - Room Solutions - Royal Albert Hall - R Swain & Sons Limited - Schering Health Care - Seiko - Siemens - Smiths Medical International - Steamship Insurance - Steria - St Dunstan’s - St James’ Place Capital - Syzygy - Thames Valley Housing Association - The London Deanery - The Orion Publishing Group - The Telemarketing Company - Toshiba Tec - UK Film Council - Warners UK - Woodmansterne Publishers - YAHOO Europe - Abbott Laboratories - ACI Worldwide (EMEA) Ltd - Aero Inventory (UK) Limited - Aesica Queenborough Ltd - Akzo Nobel - American Airlines - Angel Trains - AOL - Arriva Plc - Arthur J Gallagher (UK) Ltd - Attenda UK Limited - BAM Construction - Bathstore.com - Bayer Schering Pharma - Boehringer Ingelheim - Bristol-Myers Squibb - British Marine Federation - BRE - BSI Group - Buck Consultants - Business & Decision - Calvin Klein - Camelot - Chevron Texaco - CIPFA - Citizens Advice - Computacenter - CPW Broadband Services - Davenport Lyons - Dentsply Limited - Dermalogica - DLG - DTZ Debenham Tie Leung - Duncan Lawrie - Ebookers - EEF - Explore Worldwide - Fiserv (Europe) Limited - Fishburn Hedges - Gearbulk UK - GEFCO - General Dynamics - Giesecke & Devrient - Goodrich Power Systems - Group SEB - Hain Celestial UK - Harper Collins - Heal & Son - Hermes Fund Managers - Hilson Moran - Hotelbeds - House of Commons - HTSPE Limited - ICI Paints - ICSA International - IG Index - Ince & Co - Investment Property Databank - IPF - Intellect UK - Intertek - ITT Corporation - Jaeger - J P Kenny - KLM Ground Services - Le Crossing - Linder Schmidlin - London Waste

2010 Open Course Schedule

TRAINING TOPICS Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Appraisal Interviewing / Performance Management 11/12     8/9     1/2     4/5    
Assertiveness for Beginners 14/15   1/2   6/7   1/2   1/2   1/2  
Business Proposals - How to Write One     4/5       28/29       1/2  
Coaching Skills   1/2     6/7       1/2     2/3
Conflict Management   4/5     10/11       6/7     2/3
Creative Problem Solving 11/12     8/9     8/9     4/5    
Customer Service - Front Line Skills     1/2     1/2     6/7      
Customer Service - Handling Telephone Calls 14/15     13/14       2/3     17/18  
Empowerment and Delegation 20   30     9     3     2
Exercise Your Mind       13/14       4/5     15/16  
Facilitation Skills   8/9       1/2     13/14      
Influencing and Persuading   4/5   15/16   3/4   2/3   7/8   6/7
Interpersonal Skills 18/19   4/5   10/11   8/9   13/14   4/5  
Leadership for New Managers   8/9   15/16   3/4   2/3   7/8   6/7
Listening Skills 20       12       3     3
Management Skills   11/12   26/27 13/14   12/13   16/17   4/5  
Managing Meetings 27     15       6       8
Negotiation Skills - Advanced   11/12       7/8       11/12   9/10
Negotiation Skills - Beginners   15/16     13/14   12/13   16/17   8/9  
People Problems     3     9     15     15
Presentation Skills - Advanced 18/19   8/9   17/18   15/16     11/12   9/10
Presentation Skills - Foundation 21/22   11/12 19/20   7/8   4/5 20/21 14/15   13/14
Project Management 21/22     29/30     15/16   20/21   8/9  
Secretarial - Personal Effectiveness     8/9     10/11   9/10   14/15    
Selection Interviewing       29/30       9/10     15/16  
Stress Management   10     12     6     10  
Supervisory Skills   15/16   19/20     19/20     18/19 11/12  
Teams - Leading and Building     11/12   17/18     9/10   18/19    
Time Management   10 10   19   5   15 20   15
Train the Trainer   18/19     20/21       23/24     16/17
Writing - Business Writing Skills 25/26     22/23     22/23     21/22   13/14
Writing - Grammar is Fun 28/29   22/23     21/22     23/24     16/17
SENIOR MANAGEMENT DEVELOPMENT:  
Politics - Managing the Dynamics     25/26     23/24       25/26    
The Impact of a Senior Manager 25/26     26/27       11/12       13/14
Tools for the Experienced Manager   18/19     20/21       27/28   11/12  

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