Management Skills Workshop

Holding a management position is a major achievement and postholders want to give their best. But someone who is experienced in the job doesn’t necessarily make a good manager - management has its own knowledge and skill requirements.  This course fulfils these requirements in a practical way, giving managers the confidence and skills to get better results.

Objectives

By the end of the course delegates will be able to:

• identify different management styles, including their own, and recognise where each is most effective
• understand the role of their positions in relation to the hierarchy of their organisations, as well as their teams
• direct and motivate a team using effective communication and delegation, and     demonstrate individual coaching and development techniques
• plan and control workload
• apply proven decision-making and problem-solving skills

Contents  

• identifying the delegates’ job responsibilities and areas for personal development
• managing tasks and people
• planning and prioritising to achieve business objectives
• leadership skills
• ensuring the team is effective
• communicating effectively with team members
• role playing, questionnaire analysis and group discussion to reinforce key learning points

Suitable for

Managers and senior staff who wish to develop their personal, task and people management competencies. 
£449 + VAT (2 days)

2012
Jan 25/26
Apr 16/17
Jul 9/10
Oct 1/2