Managing Diversity Sensibly
Managing diversity is about the differences that people from varied backgrounds offer organisations. This course is concerned with recognising diversity as an opportunity and challenge.Objectives
By the end of the course delegates will be able to:- implement the knowledge to leverage diversity for organisational success
- harness the skills of all groups of people within the organisation
- draft guidelines for interacting effectively with those from other cultures
- promote a culture which encourages different groups to work together without prejudice
- decide best practice for implementing diversity policies
Contents
- defining diversity
- the difference between diversity and equal opportunity
- diversity and discrimination
- key issues affecting different groups in the organisation - education, employment, prospects
- understanding stereotypes
- different cultures and their value to business
- assertiveness v’s bullying
- communication patterns across cultures
- negotiation styles across cultures
Suitable for
HR Professionals and Line Managers who want to gain a better understanding of diversity to discover how to add value to their business through their people.INTENSIVE COURSE
£449 + VAT (1 day)
2012
Jan 31
May 31
Sep 3