Influencing And Persuading Others
The ability to influence people positively enables us to achieve
more and boosts our personal credibility. This programme will
enable delegates to gain the co-operation of others without
manipulation.
OBJECTIVES
By the end of the course delegates will be able to:
- build self-esteem and confidence in dealing with people
- use appropriate language to persuade
- reduce potential conflict in working relationships
- influence people to change willingly
- achieve business results
CONTENTS
- influencing and persuading: what they mean
- negative influences: barriers to commitment and willingness and how to overcome them
- building confidence and self-esteem
- the power of persuasion
- how to understand other people's values and motivation
- effective communication
- conflict minimalisation
- converting reluctance and compliance into commitment
SUITABLE FOR
Managers, professionals and specialists who want to improve their
effectiveness with staff, colleagues, superiors, customers, clients
and suppliers.
£449 + VAT2 DAYS
February 4/5
April 9/10
June 23/24
August 4/5
October 20/21
December 1/2
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