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Our open course programme

• Appraisal Interviewing / Performance Management
• Assertiveness at Work
• Business Proposals - How to Write One
• Change Management
• Coaching for Performance
• Communication Skills for Managers
• Conflict Management
• Creative Problem Solving
• Customer Service - Handling Customers Professionally
• Emotional Intelligence Demystified
• Empower & Delegate Effectively
• Facilitation Skills that Work
• Influencing & Persuading - A Competitive Edge
• Interpersonal Skills for Business
• Leadership for New Managers
• Listening Skills
• Management Skills Workshop
• Managing Diversity Sensibly
• Managing Talent for the Long Term
• Negotiation Skills - Advanced
• Negotiation Skills - Beginners
• People Problems Resolved
• Presentation Skills - Advanced
• Presentation Skills - Foundation
• Project Management - An Overview
• Secretarial - Personal Development for PA’s
• Selection Interviewing Strategies
• Supervisory Skills - A Tool Kit
• Teams - Developing Performance
• Time Management without the Stress
• Train the Trainer - Tips & Techniques
• Writing - Business Writing Skills
• Writing - Grammar is Fun

Senior Management Development:

• Politics - Managing the Dynamics
• Tools for the Experienced Manager