Teams - Leading and Building
In many organisations the tasks traditionally done by managers
and supervisors are successfully becoming the responsibility of
teams. This change in emphasis requires new thinking and new
skills. This course will equip managers and supervisors to
develop the teams they are responsible for.
OBJECTIVES
By the end of the course delegates will be able to:
- understand the role of team leaders
- apply the behaviours that encourage empowerment
- improve teamwork and relationships with other team members
- review and measure team performance
- apply team problem solving and decision making techniques
- use coaching skills to help team members to achieve business results
CONTENTS
- a critical review of leadership responsibilities
- empowerment, team working and self-managed teams - the implications
- encouraging teamwork
- building on interpersonal skills
- conflict management
- coaching skills
- creative problem solving
- measuring performance
SUITABLE FOR
Experienced managers, supervisors and team leaders who want to
build self managed, empowered teams.
£449 + VAT2 DAYS
March 10/11
May 19/20
August 6/7
October 22/23
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